TRANSFORMING CHANGE, TOGETHER
Hi, I’m Nikki Brooks. I specialise in guiding ambitious senior executives, transformation teams, and internal communication teams through the complexities of large-scale change.
With over 20 years of experience, I’ve worked with leading organisations including Boots, E.ON, British Gas, Severn Trent Water, National Express, the University of Nottingham, and NHS Supply Chain to deliver tailored communication and change strategies that drive measurable results.
WHY CHOOSE TO WORK WITH ME?
I bring a unique combination of expertise in brand strategy, marketing campaign delivery, employee engagement, change management and internal communications.
This breadth of experience means I understand how different functions work together, and the challenges each team faces. This, along with a deep understanding of people and a practical, hands-on approach gives me a holistic perspective, helping organisations thrive through change.
I deliver tailored strategies that deliver results.
So whether it’s a re-brand, a new product launch, introducing a new initiative, navigating large-scale transformation or just need some support upskilling your teams in effective communications, I’m here to guide you through it - every step of the way.
MY APPROACH
Change is never a one-size-fits-all journey. That’s why I use a flexible, three-step approach that’s built around you, your goals, and your people. From the very beginning, my focus is on understanding your business and creating a plan that’s as unique as your challenges.
1. Discovery – Let’s Get Under the Hood
We’ll start by getting a clear understanding of your organisation’s needs. What’s working? What’s not? What’s the big vision? This is about asking the right questions, uncovering the hidden challenges, and really getting to grips with what needs to happen.
What we’ll do:
Map out your stakeholders and figure out who needs to be in the loop
Dive into your current strategies and assess how they’re landing
Uncover potential roadblocks, risks, and opportunities
Align on the key objectives that will guide us forward
2. Planning – Making the Magic Happen
Now that we’ve got a clear picture, it’s time to put together a plan that’s smart, actionable, and aligns perfectly with your broader strategy. I’ll help you shape a roadmap that gets everyone on board—from the C-suite to the front lines.
Here’s what you can expect:
A clear, focused strategy that engages your teams and delivers results
Tools and templates designed to streamline communication and keep things consistent
A detailed action plan for rolling out the changes, with clear roles for everyone involved
A solid engagement plan to keep your key players informed and invested
3. Delivery – Getting It Done (and Done Right)
I’ll be by your side as we bring the plan to life, ensuring everything runs smoothly and keeping the momentum going. But the work doesn’t stop there. I’m all about continuous improvement, so I’ll be checking in, reviewing progress, and adjusting the plan as needed to keep everything on track.
What we’ll cover:
Implementation of the communications strategy, tailored for each audience
Ongoing reviews to make sure we’re hitting our targets
Real-time adjustments based on feedback and what’s happening on the ground
A final analysis to measure success and figure out the next steps
WHAT CLIENTS ARE SAYING
"What was it about Nikki that drew me in?
(1) Her mastery of clearly defined, proven and tailored user-centred frameworks.
(2) Her unconventional breadth AND depth of industry / domain knowledge.
(3) Her patience and enthusiasm in helping coach non-experts (like me) toward clarity in vision
(4) Most importantly, her adaptability and responsiveness to rapid changes in direction and thinking.
Having worked with Nikki, I feel I now have the tools and mindset that I never knew I needed.”
Stuart Moran, Head of Digital Consulting
"Nikki supported my team in a complex and changing environment with the highest level of knowledge and professionalism which enabled us to recognise and apply new and exciting methods of engagement and communication.
Personally Nikki has been an excellent source of guidance and inspiration and has challenged me to look widely at how I undertake my role and lead my team.”
Mick Gash, Programme Director
GET IN TOUCH
If you have any questions about my services or experience, or if you just want to have a chat about how I can help your business, don’t hesitate to get in touch. I’d love to hear from you!
FAQ
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How long does a typical project take?
Project timelines vary depending on the complexity and scope of the change you’re implementing. For short-term engagements, it could be anywhere from a few weeks to several months. For larger transformations, it could extend beyond a year. We'll work together to define clear milestones and timelines based on your needs.
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I focus on creating strategies that not only look good on paper but actually work in practice. My approach combines clear communication, practical tools, and real-time adjustments to ensure that your team is not just aware of the change but fully engaged and invested in it.
I help senior leaders cut through the noise, ensure alignment across all levels, and provide a roadmap that makes even the most complex transformations manageable. I prioritise measurable results: improved employee engagement, streamlined processes, and a stronger, more cohesive organisation, ready to embrace the future.
My hands-on involvement ensures that obstacles are identified early and plans are adjusted as needed, so you get the results you need without unnecessary disruptions.
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I offer a highly personalised and hands-on approach. I work as an extension of your team, ensuring that I fully understand your business, its people, and your goals. I also bring deep expertise from having worked across multiple industries, which allows me to offer fresh, tailored insights to each project. Most importantly, I prioritise measurable impact and sustainable change.
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Yes! I provide leadership coaching as part of my service offering, focusing on equipping executives with the communication tools and strategies they need to lead through change. I also run bespoke workshops for transformation teams and leaders, incorporating tools designed to build alignment and drive engagement throughout the organisation.